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Customer Testimonials

Dear Jerry,

I have been in the business of customer service for a very long time and I well know how rare good customer service is. I have also dealt with quite a lot of home renovation, contractors, etc… and THAT process is often disappointing and costly.

My experience with your company has been nothing short of wonderful. I live in Kalani Iki Valley and my home is 40 years old. Some of our windows were literally rotting out of the frames. Also, half of the back of the house is taken up by sliding glass doors. From the very beginning, Kainoa was extraordinarily professional. He showed up on time, every time. He carefully explained the merits, functions, etc.. of the windows. He answered every question and email promptly – even on weekends. He worked VERY hard to fit the job into my budget. He built trust with me, so I placed the order. Then, of course, one waits for the windows to be made. Again, Kainoa checked in from time to time to give me updates. I was never left hanging or wondering. FINALLY .. the windows arrived and Kainoa passed me on to Anthony Firth, assuring me that Anthony and his crew were professional and knew what they were doing.

Again – I was knocked out. The guys were amazing. Anthony came to the house to discuss the installation procedure. They showed up on time. They were polite, friendly, FAST and so talented! I was home yesterday while they installed and I know it sounds crazy, but I actually enjoyed being around them. They put up with me following them around a little bit and asking questions. They were patient and helpful. They installed our two air conditioners and explained THOSE to me! They cleaned up after themselves. Today, my husband stayed home when they installed all the sliders. Our house in the valley is NOT level. My husband said they had to work very hard with huge sliding doors, using shims and things to get them in correctly. And it’s been, like, 90 degrees the last two days. They said two days and they made it happen in two days.

That’s the thing about great quality, good price, and stellar customer service: it happens so rarely that it is almost shocking when it all comes together! I wanted to be sure you heard about this directly from a MORE-THAN-SATISFIED customer.

Cheryl Oncea

This was the last of several times that Discount Windows and Doors Made Improvements to my home. The number of times I have used them is a testament to my respect for their work product.

Leslie Noble

Experienced a shattered lanai door so replacement was critical. Tony provided professional and thorough solutions to my situation: explained in detail the benefits of various doors and expedited delivery of the new door. Tony also insured installation was scheduled and completed within 24 hours of my initial visit by professional installer- Anthony.

Steve Chu; Kaneohe, Hawaii

The sales staff were friendly and professional. They educated me on the services that they provide, sent me a follow up email with prices so that I could compare, and then politely followed up with me a few days later- They got my business and my windows were delivered as quoted and add beauty and value to my home. It is nice to have a company that treats everyone with respect.

Malia Siu; Honolulu, Hawaii

Having a window company right in Kaneohe is very convenient. I decided to head there to get a quote to replace old glass louver type windows. Tony Ing was my representative and was very straight forward about the types of and the work involved. He was always following up on the order and letting me know what was going on. When the windows came in, Mike Serna made sure it was delivered and flexible around my schedule. Finally, the installer Dave Pirog came and installed all 6 windows in one day. He even did some extras to make the window frames look nicer with fresh paint. He even went and caught my escaping dog after he got out of the fence.

Joni Kamiya; Kaneohe, Hawaii

My customer experience here was great. A nice clean showroom, and genuinely nice people. I like doing business with local companies who simply care about there customers. I have personally worked with both Mana and Jerry and at the end of they day, they delivered what they promised. Mahalo Guys!!

Matt M.; Hauula, Hi

Thank you for your service. All of your people were very professional in meeting my needs.

P. Miyamoto ; Kaneohe, Hawaii

I highly recommend Discount Windows and doors. We are in a condominium. We met with Paul Nobbe (sales) who was very polite, knowledgeable and on the ball. His communication was excellent throughout. We had all of our windows replaced. The installation crew under Anthony and John was thorough, quick, and neat. The windows look fabulous. We are glad it was done before hurricane season. We are more than satisfied!

Kelly H.; Honolulu, Hawaii

Friendly and knowledgeable employees. Quick & excellent service. Best discount on the island. Highly recommended! Great quality windows & looks great.

Michele Murakami, Honolulu

We are pleased with the windows and the finished product.

Jay Byrne, Honolulu

Your team was very pleasant and professional.

Patricia Coughlin, Honolulu

This is the second time I have bought from Discount Windows and Doors. I had great service from from ordering to installing. I will use them again and again, if I need to replace more. They are great and highly recommended.

Bobby H., Honolulu

They did fast and excellent work! Thank you!

Chico Lyons, Honolulu

The installation team as usual was superior. John is a great employee, always professional and pleasant. Roman was also professional and pleasant.

Lana Vargas, Kapolei

Employees were very courteous, friendly cheerful and efficient.

Nancy Suzuki, Honolulu

Excellent service,nice people Good quality & prices Ordered windows,they came in time Recommend to everybody

Christian Bertrand; Waikiki, Hawaii

Very good team! Hard working. Thank you.

James Ikemoto, Aiea

We've been to many home shows in the past few years to find replacement windows for our 26-year old "corroded" awning windows. We made a trip to Kaneohe to physically look at the models in their showroom and decided on the Ohana Series sliding vinyl windows and one patio door. The installers did an outstanding job on replacing our 33 windows and patio door. We still have a few manufacture problems but our salesman, Russell Furuya, is trying his best to fix. It's so nice to have shiny white windows that open and close with ease now.

Felipe Manangan; Aiea, Hawaii

The windows are great. Your guys did a fantastic job. So impressed by the speed, clean up, and EVERYTHING. Best remodel I’ve ever been through.

Jeremy Edwards; Kailua, Hawaii

Mana was awesome! He let us take our time to consider the options, worked out several different projects and costs with us, was patient with me when I made changes, and followed up on all our questions and issues. The windows arrived within the quoted time frame he promised and installation was scheduled within a week. Dave and his crew were fabulous on installation. We replaced almost every window in our house as well as sliding doors. They finished in 2.5 days. They cleaned up after themselves better than I ever expected and gave great service - even priming the window frames for us and cleaning all the vinyl before they left. I have an elderly parent who has a tough time getting started in the morning and they helped us by working around his needs. Both the ordering and the installation exceeded our expectations. It is now 6 months later and I love the windows! They are easy to clean, block a lot of noise from the streets when closed, and the tint gives some relief from the sun. We also ordered blinds for 3 of the windows and I am very pleased with the product and the installation as well. I have already recommended this company to 2 friends! We are VERY satisfied customers.

Gary Alan Deutsch

My rooms are so quiet now and cool with new windows. I like the color, design and strong frames. They did a great job. Thanks to the Discount Windows.

Mun Seok Cha; Pearl City, Hawaii

Dave and his crew are about done with the installations. We are very pleased with his professionalism and how he teaches and guides his crew. He is a perfectionist from what we can see. My husband who is very critical and had been doing most repairs himself has been telling neighbors and others of work ethic Dave conducts. His assistants are good as well. Many thanks to Monica who are very nice in getting back to me both e-mail and calls. Also many gracias to Mike who always keep us posted on delivering. Many thanks to you for giving me first estimate 3-4 years ago and your attention to have this happened. Have a good day & Aloha,

Ua Matsuda, Aiea, Hawaii

I recently purchased and had installed CrimSafe steel mesh screen double doors at the front of my home. I am extremely pleased with this product from Discount Windows and Doors in Kaneohe. The front of my home faces north/northeast with exposure to the tradewinds. The CrimSafe double doors are security doors. I feel very comfortable leaving the CrimSafe doors locked and the wooden front doors open allowing cool breezes to flow throughout the house during the day. It took it less than a month from the date of purchase to the installation of the CrimSafe steel mesh screen double doors. The support from the Discount Windows and Doors sales staff, service staff, and the door installers throughout the process was outstanding.

Clark Sorensen; Honolulu, Hawaii

Love their customer service and the timeliness of installation. Affordable but high quality windows. The installers were reliable and friendly and went beyond our expectations.

Diana N

Great windows, installation was excellent, and everything went just as hoped. I had 5 estimates looking for vinyl windows, and selected Discount Windows and Doors. Happy with our windows.

Tina M., Aiea

Excellent products, customer service and reliability. I'll be purchasing windows for my new home from Discount Doors and Windows early next year.

Ellen Osborne, Honolulu

I was very pleased with the work and even showed it off to one of your potential customers. Rick was very impressed with the quality of the work.

Mahalo, Bob Wrigley, Kailua

In the last six month of remodeling our residence on this Island, we learned pros and cons of Suppliers and Contractors. We learned that being the biggest Warehouse of National Recognition with the so called unlimited inventory sounds good, bud the lack of qualified knowledgeable Staff is their biggest Failure,
We found , after many reviews of other suppliers, " DISCOUNT WINDOW & DOORS " and we are very satisfied with the fast , knowledgeable professional service of the Staff, and we like the product of our windows and doors.

Bernd K., Kansas City, Mo

What I love about this company is that they are locally owned and operated. I heard they donate new top of the line Windows to Habitat for Humanity houses. It means a lot to me to support our community businesses and businesses that support community. They specialize in quality custom windows and doors at fair prices. While they carry some doors and windows in stock, most of their items are special ordered to size so they can take 6-8 weeks. They aren't the cheap flimsy plastic Windows you will find at a hardware store, and thankfully they have more experienced salespeople. They offer delivery and professional installers, or you can choose to use your own contractor. Who knew there were so many decisions you had to make when replacing a window? Granted, I was a little hesitant when I heard about "self cleaning" Windows, but they really do look fantastic installed and shooting them down with a hose beats newspaper and Windex any day.

Airess P, Kaneohe, Hawaii

This is the second time I used Discount Windows for my rental units and planning on using them again when I renovate my 3 unit. The price for the quality of the Windows was great. Had good follow thru from my salesman. Highly recommend this company to anyone.

Patrick C, Honolulu, Hawaii

Just wanted to let you know how pleased I am with my new windows and doors. I am a return customer and have had 2 of the Makai Range sliding doors and 3 Pali series Windows installed for a couple years now. My most current order of 16 Windows (including 3 doors) finished up the project. I have replaced all the jalousie Windows, fixed pane Windows and sliding doors in the house. The result of the new Windows is the house is noticeably cooler, cleaner and quieter. Another plus is the outside glass does not get water marks from the lawn sprinkler water, where it blows up on the glass.
Your show room is great to actually see and get a feel for the different models available. On top of that a friendly, knowledgeable staff that seems to really enjoy working there. I worked with Paul, Mike, and Anthony. All of them were a pleasure to work with. Thanks for everything. Aloha,

Tom Trotter; Honolulu,

Hi Paul,
Rose and I love the new window! Sure beats the 46 year old windows!!! Anthony and John did a PERFECT job installing it!! Now I have to save up for the other ones in the lanai and office. Take care, and thanks for the EXCELLENT customer service!!! V/r,

James Freitas, Honolulu, Hawaii

The installation team is efficient and works well together. Good attention to detail and cleanup for surrounding areas. Mahalo,

Duane Lau; Kaneohe, Hawaii

The installation team arrived early on installation day. The team did a fast and thorough job. Will highly recommend them to family and friends.

Reid Watanabe; Kaneohe, Hawaii

Another successful window and door transaction. Delivery on schedule with a good quality product.

Steve Kneebone

As Jerry willl tell you....I LOVE MY NEW WINDOWS! (he came to see them)....and I've given everyone in the building RAVE REVIEWS about how easy the process was.....and the guys that did the install where fun and neat to boot!.

Rick Madden

You guys did great! We are very happy with the new windows and as soon as we can we will have you back to do the rest.
Thanks much,

John Firis

Discount Windows,
Thanks for the excellent work! The windows keep the house so cool! It makes such a difference for all the months from June to November when the sun shines strongly in and the ocean warms up. I don't have to use the air conditioner! I look forward to having the other Windows done. With appreciative respect and thanks!

Chris Haig

Hi Mana,
The windows look great and Anthony and crew did a great job. Thanks again,

Linda Schmitt

Love the new windows, thanks!

Jim Lakey

Love the doors. They look good, appear to be well constructed, have easy action, and were installed with minimal hassle. I am a pleased customer and have recommend DW&D to several friends, one of whom purchased a couple doors.

Lewis Glenn

Anthony and his guys did a terrific job installing the windows on Fri., 5-27. Was good that he came with a large crew, and started early to get the work done by early afternoon, cause it started raining "big time", a couple hours later. Anthony's a good guy, and his crew as well. They were very efficient and courteous! The windows are nice. And the house is quieter with less street noise. I'm glad I was able to work with you, and Discount Windows and Doors. Thanks for all your patience and support.

Ken Suzuki

My family and I worked with Tony Ing in finding the best window system for our house. He was very knowledgeable and diligent in assisting us through purchasing, delivery and installation of our windows. Tony and Discount Windows and Doors are top notch. We will highly recommend you to all who are in need of windows and doors. MAHALO!

Charles Dietz

Mr. Tony Ing,
What can I say? You're the best. When I needed your help to encourage the Mountain View Terrace Board of Directors you were there to support me. Because of you, I have a window that we will always enjoy. We would like to thank Mr. Anthony Firth and his crew that installed the windows. They went above and beyond the call of requirements. Thanks to all of you for your help and support.

Paul S. Ishii

Dear Jerry,
We are thrilled with our new windows! Anthony and his crew were the best! They are a very talented installation team, fast and courteous. We are very happy! Thank you for all of your help and patience throughout the entire process. The big window, that went through half a dozen designs, looks great! And an extra special thanks knowing that we got the Makai window there. And another extra special thanks for helping get the Windows installed before Christmas as promised. What a wonderful Christmas present.
We can hardly wait to get the rest of the windows done!!!

Kimi and Terri

We are very happy with the new windows and with your service. We will, and have, recommended your company to others.

Sharon Schamber

We are very pleased with our new windows. The whole experience was positive, from Paul Nobbe, our salesperson, to the installation with Anthony Firth and his crew. I appreciated Paul's product knowledge, ideas and his patience with our decision to move forward. Paul wanted to be sure we were happy with our selection of windows. Having had the opportunity to see Anthony and his crew do another install last year, I wasn't too concerned about the installation process. He has a good crew, very respectful and I was impressed with how fast they installed our 16 windows, one being new construction. Thank you DWD! Mahalo,

Mike & Pam Aqui

Our company used Discount Windows and Doors for the first time on a home remodel project in the Kahala area because they offer quality products in a wide range of styles and prices. The staff, especially Mana, provided professional planning services. When i did have a minor issue, owner Jerry Griffin, resolved it fairly and quickly to our complete satisfaction. Our shipment arrived in excellent condition and ahead of schedule; because of Mana's expertise and careful planning, all windows and doors fit perfectly and were installed easily by our crew. There are many reasons to choose this company, we are glad we did and will use them again on future projects.

Kathleen Kau

Everything is good. It went very well.

Glen Bauer

We are pleased with doors and windows and the installation….They did a good job and completed the task in 3 days. We have received a number of compliments from neighbors and have recommended a few to your firm. We find the house much cooler now with the open windows. We did have a problem with our dogs scratching at the screen next to the front entry way. I took the screen to your installer to replace the screen with a more durable one and they did so and delivered it to our house, no charge. That's service.
Thanks again.

Kent and Vera Ross

Aloha, We are beyond pleased with the way we were treated by everyone at Discount Windows and Doors! Details, that we never considered, thought about, as a family new to the kitchen remodel planning. We were always treated with respect when asking questions most people probably already knew the answers to. We never felt rushed to make decisions and everyone at DWD made us feel that we were their only customers and gave us all the time we needed to understand how to measure correctly, gave us many options to consider, and all of our final decisions….with their support…helped us have the kitchen we’ve only dreamed about! To Ronell, Rick, and Jerry, who helped us.
Mahalo nui loa! You’re the BEST!!!!

Mahealani and Greg Bernes

We are so pleased with the newest addition of windows to my and Jan’s church office. After the install, about 11am, the sun was shining, there was a light breeze and my NEW WINDOWS where open to enjoy every bit of it!. My office looks so much larger now. I guess I could say, jokingly of course, is the one thing I hate is the inability to concentrate now that I have this wonderful view. Thank you DW&D! From showroom to installation your team exceeded my expectations. We will definitely have to budget out for more windows. Serving God Together,

Dan Preciado

Paul, Thanks, we are very happy with the door and are seriously thinking of the same for another exterior door… Your installation crew of John and his colleague (sorry didn't catch his name) did a great job.

Thanks again,

Ron Sakata

Recently, Jacob Madison worked assisting contractor Dave Pirog on a job at our home, installing both wide jalousie windows, a fixed door and two very large heavy sliding doors. We found Jacob to be a careful and diligent worker and were very pleased with his work. He worked long hours without complaining and showed every concern for protecting our home and it’s furnishings while doing the construction and the clean-up work. Sincerely,

Reed and Diane Glover

Hi Mana!I’ll be contacting you in a few months for replacement windows for the last of the louvered windows in my home. The windows I have from you are just spectacular! I’m grateful that we happened in to Discount Windows and got the royal treatment!


Ellen Osborne

The installer was great, friendly, and did a good job.

Bonnie Kahapea-Tanner

I had the good fortune of having my windows installed by your company. David Pirog and his team were impeccable. Mahalo,

Lana Matsuoka

Dear Ronell.

Now that the renovation is over, we can sincerely say that we love what you have done for the back area - the kitchen, living room and the two bedroom. We now have a place where we can cook, exercise, meditate, and a place for house guests and care givers. We appreciate your patience and for gathering all the materials and appliances for us. Thank you! Thank you! Thank you!

Stan and Barbara Tanigawa


Harold and I are extremely happy with our new kitchen and we wanted to put down in writing how pleased we were with your services… You are so easy to work with because you care so much about us and our kitchen, as if it was your own. You had great ideas and you were able to help us to understand some of the terms the contractor used when talking to us about his concerns. You came through for us, sometimes in creative ways, when we had some issues and you never showed any frustration. That helped keep us on an even keel also. Your experience was a great asset to us and for those areas that you didn’t have knowledge of, you were able to reach out to your peers to get answers for us. Your range of resources on the island and the mainland was extremely helpful to not only Harold and me, but also to our contractor… We would definitely recommend you and your company to others who are considering remodeling of their kitchen, bathrooms or windows. Thank you so very much for bringing our kitchen up to date, more user friendly and a beautiful site to see each time we turn the corner or come in the door.

Harold and Kathy Tushaus Morse

Dear Mana,

Just a note to tell you how thrilled I am with my new sliding glass doors and solar screens. They look wonderful and are truly first class. The problem is it makes the other windows look shabby. I hope to be able to improve that in the future.

David Pirog was my installer and he did an amazing job. I manage properties and use a lot of handymen and some contractors for repairs and improvements and he is fa superior to those I have used. He works very long hours and is a perfectionist. He does not stop until he satisfies his own high standards. He is the best I have used.

I will certainly recommend your company to all my friends and your customers will be well served if their windows are installed by David.


Dawn Moore

Very satisfied. Will use you again if need to.

Audrey Tokushige

Mana your salesman was so delightful to work with. He was very professional, helpful and courteous. Keep up the good work Mana. Anthony did an impeccable job of installing all the windows. The house looks beautiful. Thank you Anthony for a great job.

Great service and great prices!!!

Thank you again,

Sondra Grupen

We love the windows and the installation was done professionally. Anthony and his team installed all our windows and sliding glass doors. We purchased and installed on three separate projects (as our budget allowed.) All doors and windows are holding up well.

Kai Holland

We recently went back to Discount Windows, Doors & Cabinets Hawaii in Kaneohe to order additional windows after having done some major window replacements and remodeling in 2009. Once again we were extraordinarily please with the quality of the windows, the service from Jerry Griffin and his staff, and the speed and professionalism of Anthony Firth and his crew of installers. In doing major remodeling to 2 ½ bathrooms this time, we punched huge holes in our exterior walls and filled them with high quality Makai windows to open the view and modernize our bathrooms.


Of particular note, when we found out our general contractor was available on short notice, Anthony Firth rearranged his schedule to ensure we got our windows in to meet the contractor’s time schedule. It was fun to watch — like a fine symphony overture — as Anthony and his crew fit themselves in after our demolition work and air conditioner installation and before the plumbing, tile, carpentry and painting. The windows were done quickly and perfectly and this allowed the overall remodel project to continue without interruption. Our home is looking terrific and we continue to get great comments by all who visit here about how wonderfully open and airy the house is with all the new windows.

Bud & Kate Ralston

Wow I just love my new windows. Today they were installed…it has made a such big improvement in my home, and so much more breeze into my living room. The contractor was fabulous. He was on time (in fact early), He and his crew finished the job quickly, and cleaned up everything with perfection. This has been a wonderful experience for home improvement… I have had many workers at my home But non compare to this job . I love my new windows. With Fond Aloha, Judy Dancer


Judy Dancer

Just wanted to let you know how much we love our windows. As our house was being renovated, we decided to add one more window. Unfortunately, our order was already in process with your company and we had to buy a ready made window from one of the big box stores. Well, at least we now have a side by side comparison. And I’m sure I’ll be calling you soon to replace the window from the other guys as it does not have the self-cleaning glass or the heat reflective coating that your windows have. What a difference! I’ll keep telling everyone about the ease of cleaning our windows and how the special coating you use keeps out the heat which is great because we run our a/c a lot! Thanks again for the great service and the great windows!

Leila White

It has been with pleasure that I have you as my window and door supplier. The products are great and your service is excellent. I am very glad to have you in my construction team.

Roger A. Urbi

I just wanted to write and express my satisfaction with my new windows and glass sliding doors that I purchased from you. I was pleased with you, your company, the product and the installers from beginning to end. My house looks brand new. Everything on the job went as planned. I was especially satisfied with the installers, David and Jared. They were always on time, did a professional job and left things tidy when they left. Good work all around. Thank you again. I will be glad to refer you and already have!

Kate Litzelman

Absolutely love our new windows. I wish we had done this years ago. As for the installation Dave made sure they were installed to my satisfaction. I am also replacing the windows in my home in Nuuanu and am working with Russell on that order. Thanks again for a great job.

Francis Richardson

Hello Jerry! We are happy with the product and the install. The guys including Russell did a great job! Thank you!

Joseph Lee

Aloha Mr. Griffin – I hope you and Discount Windows, Doors & Cabinets have had a good 2014 and have an even better 2015. I would like to let you know how happy my wife, Laura, and I are with the windows and doors we purchased from you and had your installers install. It has really been nice having them with the unexpected benefit of fewer insect and geckos. Outstanding! Please extend our heartfelt Mele Kalikimaka to your staff and especially Mr. Furuya, the salesman that did a fantastic job helping us navigate the entire process. Take care and again have a safe holiday season.

Rich Whipple

Dear Jerry, I just wanted to say thank you! We are so happy with our new windows. Mana was superb, very cordial, he coordinated everything very well. The delivery crew was also very professional. And the installer Dave and his crew were great too. I was impressed with how clean they were. They left no mess at all. Once again, thank you!

Carmen Linhares

Thank you for replacing our windows, they are working great. Anthony, your work is EXCELLENT. You have a good crew, I appreciate all the extra “touch ups” to the dry wall. After painting, the patches disappeared. And the screen door looks and works perfectly!

Anson Okimoto

Anthony and his team installed our windows yesterday. We are exceptionally pleased with the service that DWD provided and were particularly impressed with the outstanding professionalism and work that Anthony provided. Thank you all very much and Merry Christmas to you and your families. Please give Steve White my best holiday regards and thanks as well. Aloha

Tom Cavanaugh

I am very pleased with the windows that your company installed. In fact, I am so pleased that I am going to have Discount Windows install four more windows in my home. Russell is coming by on Saturday to take the measurements. Thank you for the great support.

David Astin

The units look great and installation was very smooth. The addition of these to my home has received many compliments from neighbors In all, a great experience. I will be calling for future projects.

Mary McAndrew

Aloha Jerry, The Board of Directors and Homeowners of Nuuanu Streamside Inc., are very pleased with their windows. The installation went smoothly and they are enjoying the windows very much. They mentioned their home is much cooler.

Michelle Atamian, Nuuanu Streamside Condos

I am very pleased with the windows. Your windows are a great product. In answer to your query about the team, the team who installed our windows was very professional, friendly and courteous, and very efficient.

Jim Miller

Windows are great! We will be moving into the downstairs part of the house at the end of the month. We appreciate the follow up.

Momi Clark

We are very happy with the doors. If people ask, I will say so. Best regards,

Kali Watson

Aloha Jerry,

This is our second installation and we specifically asked for Anthony Firth. Anthony and his team again did an outstanding job.

You can send Anthony out on any job with confidence that the job will be done in the professional, courteous and efficient manner that you mention in your e-mail.

Alan Kimball

Anthony and his team were awesome with the installation. They got it all done in one day but more importantly they did it right. We love the new windows & door and will definitely come to you again when we have the funds to replace more windows.

Lori Fairfax

Please pass on to Jerry that my wife Joenne and I were very satisfied with the installation service of Anthony Firth and his crew (John, Ian). We were more than satisfied with their professionalism and diligence on installation of our windows/sliding doors and related secondary side jobs. They were prompt, very detail oriented in ensuring that the windows were installed properly, caulked, and touched up. Everyone in the neighborhood noticed my windows and gave rave compliments about the workmanship. While the windows speak for themselves, it was installed with extraordinary care and detail that people do notice it, along with Anthony and his crew doing such a wonderful job cleaning up and making everything right. Whenever anyone asks me about my windows, I do credit Discount Windows of having very good prices along but also add in that Anthony’s crew is very, very good, and was a good recommendation from Discount Windows. I highly recommend his services and feel reassured that if I ever need professional repair of my home again, he will be top on my list.

Tracy Kim

Russell Furuya of Discount Windows was very helpful in providing our Lehua Manor unit with aesthetically appealing and most useful windows, and Anthony Firth and his crew professionally installed them. My General Contractor arranged our finding you, the schedule, timing, and if you talk with Anthony he’ll tell you: down to the stilling of the wind. Working on the 15th floor with high winds and a gaping hole of 5 windows (15 ft x 55 inches) would have been “scary!”

Being on the Board of Directors, myself and Treasurer Mike Emerson with support of President Phillip Keipper were able to further assist our owners and Russell/Discount Windows by rewriting our window policy to include specs from my windows. If they haven’t already done so, those two men are also planning on changing their windows. Two other units have contacted me. Yes, as you can tell, I am very happy with the job and final results! Hope this has been helpful for you.

Don & Adele Stevens

Aloha Jerry, We’re very pleased with the windows we purchased from you and Dave and his assistant did a terrific job with the installation, they even changed one of the screens on the spot since it had a tear at the edge near the frame. Still planning on purchase of additional windows for my primary residence, just working on a few other projects first.

David Buote

I am very satisfied with the service I received from your business from ordering to installation. I really appreciated the communication you provided me by contacting me periodically to inform me of the status of my order. Installation was done very professionally and fast. Thank you very much for an efficient service.

Yuko Takahashi

Jerry, received my windows today, they arrived in good condition. John and Kainoa did the installation. They both did a great job; showed up on time, very friendly and courteous, worked quickly and professionally, cleaned up afterwards. My house is old, the window frames are not square, they sanded for 45 minutes to “do it right”. I am very appreciative of their high quality work.
Thank you.

Timothy Rollins

Aloha Jerry,

We love our door and Dave Pirog & his assistant did a great job. They were both very professional, answered questions & cleaned up after the project. I would definitely recommend Dave to any other customers.Thank you.

Leigh & Brent Howell

I just wanted to let you know what a fine job Anthony Firth and his men did in installing my awning windows. They did such a neat job and vacuumed while the sawing was being done that my rooms were very easy to clean afterwards. They were very professional, efficient and well mannered throughout and it was a pleasure having them do the work for me. Also, the windows that I ordered from Discount Windows Hawaii look very nice and fit very well too.
Thank you for your attention.

Clifford K. Honjiyo (Satisfied Customer)

Everything went well. You have very professional installers, I will finish the rest of the house later on in the year.

Kyle Nishitomi

We are enjoying the new windows and extra wide slider, especially the energy efficiency of the slider. There was one installation leak issue that occurred early this month when we had a large amount of driving rain. We called our installer who was very responsive and fixed the issue with a temporary sealant and the following week he sent his crew to remove the temporary sealant, inject concrete into the gaps and then they applied a permanent sealant.

Bruce & Diana Sneddon

I want to thank you for your excellent service with our new windows. The delivery crew were helpful putting the windows in a safe place. Dave Pirog did his usual outstanding job with the installation of the windows. Dave was easy to get hold of by phone and has always done thoroughly professional work at our house. My wife and I really appreciate the way he works, his friendliness and competence. Thanks again with much appreciation.

Lyn & Steve Kux

The installation of the windows were done efficiently and was well done. The overall product, the windows and the installation was great.

Andy Miller

We were very satisfied with the installation and courtesy of the installers that day. Thanks for the follow up. We will call you again when it’s time for the other door and windows.

Marisel Arquette

We are happy with the new windows. Thanks for your service!

Alan Riezman

You recall I had windows and sills replaced in my house last year, we love them they are superb!

James Anderson

Just an email of thanks to you and your guys for the excellent work you did on our house in October. My husband and I have had a lot of work done to our home in the last ten years and the work done by Discount Windows and Doors has, by far, been the most positive experience we’ve had. David and his crew worked with incredible diligence and efficiency. Upon discovering that an area in my home needed further repair, David fixed it right up and I found his quote for the extra work incredibly fair and equitable. Any questions or concerns that we had were always answered in an incredibly timely fashion. Wow! I love our new windows and our property feels even more like home now. Mahalo!

Susan and Brian Duprey

The installation with Anthony and his crew went extremely well. They were on-time, efficient and very friendly. The whole process took about 3 hours, which surprised me in a good way. In addition to the awesome crew, the window itself is wonderful. It looks beautiful and is very easy to use. I would recommend my friends and family to use Discount Windows and Doors. Also please give Anthony my thanks and he was great as well.

Jeri Shimazu

I had all the windows at my residence replaced and I’m very satisfied with the products and the crew that did the installation was great. They were courteous and respectful and did a great job.

James Doral

I look forward to the installation of our replacement windows at the end of the month. You guys do outstanding work and we are very happy with the windows you installed a couple of years ago.

Bryan and Susan Duprey

We are very happy with our windows. The installation by Anthony and his team was done in a professional, courteous, and efficient manner. We were pleased that the job was done in one day. We would definitely refer your company to our friends.

Tina Marcos

We really like our new windows and the installation crew worked Quickly and efficiently, they were very courteous and professional. I would have no issue with recommending your company.

John Duggan

They were great, quick, happy, cheerful, relatively painless process.

Eileen Roether

The installation was on time, on schedule, and well done. The windows look great and really do brighten up our home. All in all great job. Aloha Ken

Ken Christe

Excellent product and service! Was a pleasure doing business with you! I look forward to working with you guys again if I need any windows!

Gavin Miyata

It has been with pleasure that I have you as my window and door supplier. The products are great and your service is excellent. I am very glad to have you in my construction team.

Roger A. Urbi, P.E., CSP / Clarville Corporation

The quality of service was very good and the workers were very courteous.

Creighton Mattoon

Kudos to your guys that installed our windows, they did a great job. Each of them introduced themselves, they taught us how to care for our windows and cleaned up before they left. They were friendly and professional. Also kudos to you for coming over also, do you go to all the job sites? That was great!

Cynthia Kukino

We are pleased with our new windows and service, both have surpassed our expectations.

Karen Higa

We came to Jerry and Discount Windows Hawaii through my parents that had installed windows by them a few years back. They were very pleased and for me that was cause enough to contact Jerry. Our unique situation was that we live on Kauai. I inquired with Jerry and he said that they would be more than happy to provide windows and professional installation for us even still. From product description and options, estimate, shipping and installation were excellent all the way through the process. The product is excellent and very attractive, it has changed the whole look of our home. To say the least we are very pleased. The windows were packed very well for shipping and yet in such a way as to minimize the quantity of crates to reduce cost. Finally installation was done by Anthony and his crew. They were great, professional and did a perfect job. All in all I would highly recommend Jerry and the guys at Discount Windows Hawaii for your home improvement plans. You will not be disappointed. Thanks Jerry, we mean every word. We absolutely love our windows.

Kevin and Monique Souza

I bought my windows last year and am very happy with the choice. Discount Windows offer a great product, their sales staff have outstanding knowledge and service and an amazing instal crew. John and Kainoa were clean, polite and very professional. I was honestly dubious as to whether the self cleaning glass would work but it really does and dries totally clear without any spots or smears. I am very happy to recommend DWD to anybody that asks (in fact we already have). Outstanding!


We are very Happy with the Windows, our sales executive, Russell Furuya and our installer, Tony. We receive a lot of compliments and are very happy to refer friends and neighbors to your company. Looking forward to using DWD again when we decide to remodel the back side of our house.

Nolan Kurahashi

I am very well pleased with my windows. They are a great improvement over the old ones. The guys who installed them were great. They did a high quality job. I have told several people about my experience. As to whether or not they went ahead I do not know. However, I do know that several people have asked me about them just while passing by. So they do impress people. What I really like about them is the panoramic view which is a bit weird at the beginning because you do not realize that there is glass there. I have tried to talk with people in the street forgetting the glass without much success until I realized my error.

Cliff Smith

I love my new windows and would highly recommend them. As for the installation, Anthony made sure that they installed to my satisfaction. If anything had to be corrected or added they were done. I am also having windows replaced at our home in Nuuanu and I am working with Russell on that order.


We are thoroughly enjoying our new windows and they have helped the circulation in the house. The installers, Dave and crew, were very professional.

The Zanes

Just a short thank you note, I love my new windows. I wish we had done this years ago. No more grass clipping from the neighbors yard when the yard people come and weed wack the grass in the back. Hope to have the new vertical blinds in this week. Thanks again for your recommendations on the window choices and the installer.

Becky Kanenaka

I’m writing to commend to you the work that Anthony Firth and crew did with regard to the installation of my windows this past Friday and Saturday. Anthony’s group was thorough, professional and accomodating. I truly appreciate their work and really love my new windows. Thanks!

Brenda E. Morris, Esq.

I want to first commend Anthony & his men for the wonderful installation work they did at my house. They were all friendly, local hard workers. I also commend Jerry for his service and recommendations during my purchase. And lastly, thank to all the office people who were efficient and helpful to my needs. I will highly recommend Discounts Windows as my choice of business.

Marvi Shibuya

The product and installation, we are quite pleased. It is great having the opportunity to open and close your windows as you wish and Anthony’s team did a good job of not only the installation, but also the finish work and clean-up. Several of our neighbors have already visited our home to view the windows, so although I cannot promise any additional business, it would appear that you might get some additional shoppers.

Michael Coad

One of our two new front door windows had a very minor problem and we called the installers… who were nice enough to come back and fix the problem.We loved the windows, too. We have more coming from you and more to order in the next few months.

John Schneck

We are certainly enjoying the benefits of our new windows. The design and appearance of the various windows are very nice; and there has been a significant reduction in the heat from the afternoon sun in our living room and bedroom. Also with the new windows, there has been a noticeable reduction in wind noise when the windows are partially open, especially in our kitchen.We appreciate your efforts, and Rick’s efforts in providing us with the new windows. We also appreciate Emerson’s efforts in removing our old windows and installing our new windows. The additional interior white trim work done by Emerson on our lanai, bedroom, and kitchen windows was very well done and nicely accents the windows.

Fred Roudebush

Nothing but good things to say about our experience with you guys. From initial shop visit to final installation, we were very happy with the service we received.

Robert Welch

Anthony and his team installed our windows yesterday. We are exceptionally pleased with the service that DWD provided and were particularly impressed with the outstanding professionalism and work that Anthony provided. Thank you all very much and Merry Christmas to you and your families. Please give Steve White my best holiday regards and thanks as well.

Tom Cavanaugh

I am very pleased with the windows that your company installed. In fact, I am so pleased that I am going to have Discount Windows install four more windows in my home. Thank you for the great support.


Now that our windows are installed, I wanted to write a quick note to let you know how well everything turned out. We definitely love the product and appreciate your time educating us on the windows. We are also very happy with Dave on the installation of the new windows. Dave and his team were professional and paid attention to detail. I would definitely recommend Discount Windows and Doors and Contractor Dave! You guys make such a great team!

Laura Mattson

The units look great and installation was very smooth. The addition of these to my home has received many compliments from neighbors. In all, a great experience. I will be calling for future projects.

Mary McAndrew

My wife and I appreciated both of your installer, John and Roman who completed installation of our kitchen windows on 12 April. Very professional and very easy to deal with when it comes to our concern. Though not a big job, they showed up punctually and finished the job on time and to our satisfaction. Thanks to all of you.

Oscar and Fely Ravago

This e mail is to inform you that the windows and door were completely installed by contractor Mr. Anthony Firth and his crew on Tuesday April 8th, 2014. The project turned out exceptionally well and beyond our expectation. Not only did it add beauty but it added tremendous value, secure windows and door to the property.


Mr. Anthony Firth and his skilled professionals were able to complete the installation in two short days. The success of this project was a result of his caring professional workers and his supervision. In 2011, I had windows and door installed in my Kailua, Oahu home by your company and needless to say we are totally satisfied with the product and the professional installation provided by Mr. Anthony Firth and his crew. As always the crew was cheerful, caring and polite through the entire project.


Our sincere thanks to you, your company and contractor for a job well done. We are a very happy satisfied and loyal customer.

Florence Nishii/Richard Ekimoto

This e mail is to inform you that the windows and door were completely installed by contractor Mr. Anthony Firth and his crew on Tuesday April 8th, 2014. The project turned out exceptionally well and beyond our expectation. Not only did it add beauty but it added tremendous value, secure windows and door to the property.


Mr. Anthony Firth and his skilled professionals were able to complete the installation in two short days. The success of this project was a result of his caring professional workers and his supervision. In 2011, I had windows and door installed in my Kailua, Oahu home by your company and needless to say we are totally satisfied with the product and the professional installation provided by Mr. Anthony Firth and his crew. As always the crew was cheerful, caring and polite through the entire project.


Our sincere thanks to you, your company and contractor for a job well done. We are a very happy satisfied and loyal customer.

Florence Nishii/Richard Ekimoto

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